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Form submissions and emails are answered within 24 hours on business days. Phone calls are answered live during office hours (Mon–Fri, 8:00–17:00).

Standard support is Mon–Fri, 8:00–17:00. For enterprise clients with retainer agreements, extended and 24/7 support options are available – contact your account manager.

Yes. For clearly defined projects (e.g., website development, hosting, security audits), we can provide a written quote based on your requirements. Complex projects benefit from a short discovery call first.

Our head office is at Kalonga Corner, Mandevu, Lusaka, Zambia. Walk-ins are welcome during business hours, though we recommend booking an appointment for technical consultations.

For urgent technical issues, use our Direct Support Call link (3CX cloud) or call either of our phone lines. Existing retainer clients have a priority support channel – use it for fastest response.

Yes. We serve clients across Africa and internationally. Most engagements can be delivered remotely with on-site visits where required.

Send your CV to hr@digivortlimited.org or use the contact form above and select "Careers / Job Application" as the subject. We review every application and respond to shortlisted candidates.